The Top 5 Challenges of Oracle EBS
Oracle E-Business Suite (EBS) is a powerful tool that’s prepared to unleash an entire suite of benefits for your organization — from slashing costs to improving key performance indicators.
In many cases, problems with Oracle EBS can be traced back to employees’ insufficient training with a certain application or functionality. Many users are slow to adopt EBS because they’re conditioned to doing things in a different way, or because they don’t realize how to best leverage the features available to them. You need to implement a thorough training process for EBS that will get everyone involved up to speed, especially if you’re migrating to EBS instead of upgrading.
Selecting Metrics and KPIs
Without knowing your past performance, it’s hard to understand future results. In order to assess the success of your Oracle EBS deployment, you need to carefully select the right metrics well in advance so that you can establish a baseline for the software’s capabilities. These may include KPIs such as the time or cost involved in handling a particular operation. Choosing the right metrics will not only make it easier to understand how you’re doing, but also help make your case for the value of the project to key stakeholders.
Testing the Environment
Like any complex software deployment, Oracle EBS must be tested on a regular basis in order to ensure its performance remains at an acceptable level. A comprehensive testing plan should push EBS to its limits using techniques such as stress testing, but also include day-to-day use cases and regular activities such as financial reporting.
Scarcity of Skilled Resources
As Oracle EBS matures many of the skills to operate it are approaching retirement or retraining in newer technologies. Many of these implementations have developed over the last 25 year, and now, many of the skilled resources that worked on these implementations are no longer available. The younger workforce is moving with technology and developing those skills. Those who are available command premium prices, pushing IT costs high and presenting a real risk to the businesses who must rely on this increasingly scarce resource.
Out-of-date and disorganized information can easily build up in an Oracle EBS environment, introducing lag, inaccuracies, and inefficiencies. Your organization should have a strategy for master data management to avoid these difficulties. Transient data and obsolete transactional data should be repeatedly purged from your EBS platform so that you can continue to turn the most relevant data into useful business insights.